Job Scope and Major Responsibilities:
- Manage IT infrastructure teams, set direction, make decisions and serve as the executive contact point with our IT vendors.
- Meet with other senior staff and discuss direction and strategy for the company from an IT infrastructure perspective.
- Ensure the environments are properly monitored and optimized for smooth operation of the company’s systems.
- Oversee the Disaster Recovery process, testing, vendors, and overall configuration. Ensure that the company can maintain continuity of service in the event of a disaster.
- Manage the relationship between the company and it’s 3rd party IT vendors.
- Negotiate contracts with new vendors and manage the relationship and contract renewal process with existing vendors.
- Set departmental goals for the individual teams and provide ways to measure and motivate employees to meet those goals.
- Conduct interviews for new positions as they open up.
- Collaborate with the application team, DBAs, business units, and clients to design and advise on technology solutions.
- Identify, evaluate, and recommend new solutions that may improve the corporate technical infrastructure.
- Provide coaching, training, and mentoring to IT managers and employees.
- Design and document office networks and connectivity between corporate offices and datacenters.
- Create and maintain IT related policies and procedures.
- Ensure internal and external clients receive high-quality IT products and services.
- Manage project timelines, resources, staffing and quality control within the department.
- Perform periodic assessments to ensure that systems and networks are functioning as expected and are in compliance with corporate IT and security policies.
- Provide requested information and participate in security assessments when needed during internal and external audits.
- Adhere to physical, administrative and technical safeguards related to core business when executing job functions.
- Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”)
Minimum Qualifications:
Related work experience / Certifications
Technical background required:
- Microsoft Windows domain environment
- Active Directory, DNS, DHCP, GPO, IIS
- Azure Compute, Networking, Storage
- Network traffic routing, VPN’s & VLAN’s
- Microsoft Hyper-V or related virtualization technology
Optional Plus
- Palo Alto firewalls
- Cisco Switches & ASA
- PowerShell scripting knowledge
- On-site to cloud migration
- Self-motivated, able to take the initiative to solve potential issues.
- Strong technical knowledge of networking and Windows operating systems.
- Strong technical knowledge of current network hardware, protocols and standards.
- Proven experience in IT infrastructure deployment, setup and testing.
- Excellent communication and interpersonal skills.
- Attention to detail and accurate documentation.
- Ability to effectively prioritize and execute tasks during high-pressure circumstances.
- Extensive experience working in a team-oriented, collaborative environment