Virtual Desktop Infrastructure Engineer

Job Description

RESPONSIBILITIES

· Performs Day-to-Day activities to administer VDI in support of end-users.

· Creates and deploys application packages to VDI users.

· Preform all system updates and monthly patches.

· Troubleshoots complex issues and provides incident resolution for all related incidents requiring escalated support or subject matter enterprise.

· Administer Azure Virtual Desktops and Windows Virtual Desktop (WVD)

· Perform Monthly patching on all VDIs.

· Thin Client Imaging, deployment and management using Dell Wyse suite

· Troubleshooting application deployment and upgrade issues

· Windows 10 WVD deployment

· Troubleshoot and resolve voice and call center application issues related to VDIs

REQUIRED QUALIFICATIONS

· Must have a minimum of 5 years of related experience administrating a virtual desktop infrastructure (VDI)

· Must have experience providing end-user support related to VDI

· Experience with SQL Server HA Clusters

· Experience in administering Windows & file shares and NTFS security

· VMware ESXi Virtualization

· VMware Horizon View VDI

· Experience with VMware DEM.

· Operating Systems (Windows 10, Windows 2012 R2, Windows 2019)

· SCCM for patching and app deployments.

· VMware App volumes and Microsoft App-V application virtualization experience

· Azure Virtual Desktops and Windows Virtual Desktop (WVD)

· Active Directory and Group Policy Management

· General Scripting Knowledge (VBScript, PowerShell)

· General Administration of Unix/Linux

· Thin client management