Description

About the job
Overall Responsibilities:

Monitoring and providing solutions for Production and UAT Incidents. 
Handling issues within VisionPLUS subsystems and ensuring timely resolution. 
Independently working on issue resolution and escalating unresolved problems as necessary. 
Collaborating with multiple teams to offer technical expertise and solutions to complex business problems. 
Understanding client requirements and developing technical design documents for both clients and the internal development team. 
Offering functional and technical guidance to Business Analysts and Developers. 
Assisting in resolving complex issues during implementation, testing, and production. 
Contributing to the implementation and stabilization of the solution.

Technical Skills:

In-depth knowledge of VisionPlus subsystems and batch processing. 
Proficiency in Mainframe technologies - JCL, COBOL, VSAM, and CICS.

Software Requirements:

Proficiency in Mainframe technologies including JCL, COBOL, VSAM, and CICS. 
Experience with VisionPLUS subsystems such as CMS Posting, FAS, TRAMS, VMx.

Experience:

Total experience: 4 to 15 years
Relevant experience: 4+ years in VisionPlus

Day-to-Day Activities:

Provide support for incident management in production and UAT. 
Develop and resolve issues across VisionPLUS subsystems. 
Collaborate with various teams to deliver technical solutions. 
Engage in high-level discussions and troubleshooting within the VisionPlus environment. 
Document solutions and provide guidance to project team members.

Qualifications:

BTech/BE/BCA/MCA/MTech or equivalent degree in Computer Science or a related field. 
Fluent in English with strong communication skills.

Soft Skills:

Strong analytical abilities and expertise in problem-solving. 
Excellent communication and interpersonal skills. 
Ability to work independently and manage teams. 
A high level of initiative and the ability to work in a fast-paced environment. 
 

Education

ANY GRADUATE