Website Product Owner

Job Description:

Pay Range $80hr - $84hr

• Own the multi-year roadmap, and change control process for the Client website.
• Own the design process and standards for the Client website.
• Own and manage updates to the City’s Digital Style and Content Guide.
• Working with the vendor candidate will manage updates and changes to Drupal libraries.
• Work with agency content managers and designers to identify user needs and ensure agency design and UX meets those needs.
• Lead design sessions to gain insights into user behavior.
• Translate user insights into digital interactions.
• Create personas and other design process artifacts through user research and data.
• Work closely with the development team to build and test new experiences on the City website.
• Build trust and partnerships by working alongside agency partners.
• Help grow the City’s human-centered approaches and spread design best practices in collaboration with web professionals across City agencies.

Education and Experience

• Seven (7) years of technical leadership experience in complex organizations.
• Five (5) years of experience in Drupal, user experience (UX), user interface (UI), and service design; experience in digital strongly preferred.
• Three (3) years of experience in Drupal including setup configuration, and site building.
• Experience with PHP, CSS, JavaScript, and jQuery.
• Experience designing and debugging applications and implementing Web sites in HTML, CSS, JavaScript, and jQuery.
• Experience working in an Agile development environment and using JIRA.
• Deep empathy and understanding of equity and inclusiveness, particularly as these show up in technology.
• Experience implementing accessibility standards in digital products.
• Exceptional written, verbal, and visual communication skills.

Experience:

• Comfort in high-pressure, fast-paced environments and an entrepreneurial spirit.
• Deep familiarity with Software Development Life Cycle and agile frameworks in support of a website.
• Experience leading human-centered design workshops.
• Familiar with interaction design and information architecture.
• Knowledge of front-end development is a plus.
• Strong organizational and interpersonal skills.