windows engineer

Role: Windows Engineer

Location: Roseland NJ

Hybrid – 3 days a week

USC, GC & EAD Holders will work

Summary

 

• Responsible for supporting the data protection infrastructure for the enterprise in our assigned datacenters, data rooms and other areas as deemed necessary along with off-prem long term archive storage in the cloud.
• The role requires to be progressive/advanced in Windows Operating Systems both Server and Desktop and/or Linux/Unix Operating Systems. Also, the position requires advanced knowledge with the VMware Hypervisor, Citrix and related technologies
• Requires advanced knowledge of all server hardware in a datacenter setting (traditional, Converged, Hyper-converged computing platforms)
• Working knowledge of storage-based technologies in a datacenter setting
• Advanced knowledge of scripting languages/technologies for automation and reporting
• Responsible for high quality documentation for installations, Infrastructure diagrams and computing environments
• Responsible for scheduling upgrades, installations and maintenance with customers and peers
• Participate in scheduled or non-scheduled off hour infrastructure upgrades and/or emergencies
• Proactively monitor the Data Protection infrastructure and provide recommendations to management and peers for improvements, innovations and remediations
• This position requires excellent written, verbal, technical and people skills
• Responsible for best practice security relating to Data Protection infrastructure.
• Provides excellent customer service with compassion, empathy and a consistent supportive attitude
• Perform analysis for capacity planning and performance improvements
• Problem solving and critical thinking skills in a fast paced and changing environment
• Take a lead role in projects and support
• Mentors junior team members
• Provides guidance, feedback, coaching and developmental experiences to other IT, Project team to encourage teamwork and a positive work environment
• Assist with architecting and building IT Infrastructure
• Solid working knowledge to Install, configure and maintain Server Virtualization environments as needed.
• Participate in mandatory on-call rotation in a 24x7 computing environment
• Other duties and projects as assigned and in a timely fashion
  
   

Job Requirements

 

• Windows experience in 2016/2019
• Install new and rebuild existing servers.
• configure hardware, peripherals, services, settings, directories, and storage.
• Develop and maintain installation and configuration procedures.
• contribute to and maintain system standards.
• Experience with ticketing tools like ServiceNow
• Proven experience in operational support for private cloud architectures
• Attend and participate in weekly Fit Review/Project meetings
• Develop reports to manage the infrastructure environment.
• Works with external vendor support teams to define project requirements and scope
• Assist in defining runbooks and documentation for:
• Disaster recovery events
• Infrastructure installs/Upgrades
• Application patching
• System Builds
• Standards on Infrastructure
• Follow defined Change Management policies and procedures
• Attend daily, weekly and monthly team meetings
• Lead projects or troubleshooting calls to address issues or tasks
• Provides second and third level support to customers and peers
• Research and test new technologies
• Leads disaster recovery events
• Work with virtualization, Linux, Storage, and Network teams to optimize the data protection platform.
• Work with data protection team on installs and troubleshoots issues