Windows Server Generalist

About the job
Responsibilities Include

Windows Server Administration
Manage operation, health, and security of a Virtual Server environment.
Research Vulnerability Notices when received and work with affected areas for patch or

workaround deployment.

Assist with management and maintenance of physical datacenter infrastructure.
Respond to Monitoring System Alerts.
Active Directory User Administration
Manage Users and Groups.
Provide Users access to requested resources.
Helpdesk Ticket Triage
Review Helpdesk Tickets and resolve if possible.
Route tickets to designated engineers if not able to personally resolve.
Follow up with users on aged tickets to verify they are still valid requests.
General Administration
Perform troubleshooting, root cause analysis, and performance benchmarking.
Provide support for issues ranging from single-user issues to system-wide problems.
Assist with periodic testing of disaster preparedness for the NC Judicial Center Data

Center.

And other assigned duties.
Knowledge, Skills and Abilities / Competencies
Knowledge of: windows server operating systems, physical server infrastructure, virtual

servers, virtualization technologies, and infrastructure support tools.

Ability to: manage and monitor windows servers in a virtualized environment; Assure

existing systems are functioning properly and processing effectively according to the

objectives; Troubleshoot common server issues with servers and software in a primarily

Windows-based environment; Perform administration tasks in Active Directory. Assist

faculty and management staff in the analysis of vulnerability alert management.

Required Skills In Following

Managing, supporting, and monitoring server hardware, operating systems, and software

in a primarily Windows-based environment.

Management prefers candidates with:
Experience with PowerShell tool scripting.- 3 years
Experience with Microsoft Active Directory. - 3 years
Experience with Microsoft Print Server technology. - 3 years
Physical server management experience with CISCO UCS Servers.
Any Enterprise Storage platform experience… EMC a plus - 3 years
Cloud services management experience, preferably Azure and AWS. - 3 years
knowledge of common security standards such as PCI, FERPA, and NIST. - 3 years
familiarity with NC Statewide security standards. - 3 years

Certification

Microsoft certifications are a plus.
AWS certifications are a plus