WordPress Web Designer

Job Description:

• This position supports the Web Team which is responsible for the appearance, maintenance, functionality and security of the agencys websites.
• This role requires proficiency in graphic design software (i.e. Adobe Illustrator and Photoshop) in order to design website layouts, prepare images/documents for posting, as well as proficiency in html/css/ javascript.
• Proficiency in WordPress is required.
• This position will deal directly with internal clients.
• Good communication skills and the ability to complete assignments in a timely manner are a must.

Duties:

Website Development and Maintenance: 
 

• Support and maintain the agencys internal and external websites and web applications.
• Design and develop websites within client Web Team guidelines.
• Apply graphic design skills to create *** visuals.
• Utilize agency-specified applications to create web-ready graphics.
• Design web forms.
• Design websites to improve functionality; confirm integration with other systems; install and test content.
• Update and maintain time-sensitive material.
• Obtain copyright clearances where required.
• Deliver web pages to client/user as requested; disposes of outdated information/files; discusses obvious content errors with clients and corrects as necessary; recommends changes in editorial policy and site design.
• Revise content to ensure its quality, including accuracy, authority, clarity, accessibility, and usability.
• Perform analysis, design, development, and testing of usable, accessible web applications.
• Identify multimedia content needed to support or work alongside textual content. Coordinates with multimedia specialists as necessary.
• Ensure quality, compliance, usability, accessibility, copyright, and other legal compliance. Compiles and analyzes website usage statistics.

Customer Service:

• Please provide technical assistance by responding to questions about errors, problems, or questions about collaboration platform systems.
• Provides technical leadership and training to customers and partners.
• Develop strong client relationships and demonstrate high commitment to client success.
• The position works with a high degree of independence.
• Seeks guidance from supervisor for politically sensitive, legal or controversial matters as well as technical/design issues.
• Graduate from an accredited College or University with a degree in Communication Arts or a related field preferred and equivalent WordPress/Website Design training and experience.
• Detail-oriented with extensive knowledge of WordPress, Photoshop, and CSS.
• Experience creating forums, lists, document libraries, and forms.
• Demonstrated ability to convert business requirements into an accessible website layout.
• Experience with website design and development.
• Experience with project management.
• Ability to provide excellent customer service to internal and external customers regarding guidance and troubleshooting; provide assistance and advice on development projects; understand policies; and use professional judgment and discretion.
• Ability to effectively communicate both orally and in writing to diverse audiences, and foster relationships at all levels; team members, partners, management, vendors, and both internal and external customers.
• Demonstrate excellent organization and interpersonal skills; problem resolution and decision-making.
• Bachelor's degree in Communication Arts or related field preferred and equivalent WordPress/Website Design training and experience.
• Experience managing an existing WordPress implementation.