Workday Integration & Support Consultant

MUST have very good communication skills.

The right candidate(s) has deep technical experience in all the capabilities and functionalities of the Workday platform and a proven track record of driving best practices and processes.

Responsibilities:

Application Support activities (Service Request, Incident & Problem management, build Proactive Monitoring capabilities, Platform Security, Bug Fixes, Enhancements) in the Workday Platform 

Technical:

Software Application Troubleshooting at Application, Database, Network & Integration layers

Design review, code review, Code vulnerabilities , Security enablement

Software Application Development (Bug Fixes & Enhancements) using Object Oriented design methodologies 

Develop subject matter expertise of Workday’s Enterprise Applications including Integrations.

Process:

Application support for customer communities and Partner communities

Perform trend analyses and develop action plans for improving SLAs and reducing incidents volume and problems.

Incident troubleshooting, resolution, and technical root cause analysis to address the problem permanently.

Create documentation, maintain standardization, and look for ways to continuously improve processes & procedures.

Business/Functional:

Develop expertise of Workday Go-To-Market business applications end-to-end

Develop subject matter expertise of Workday’s Enterprise Applications including Integrations.

Basic Qualifications

Bachelor's with 3+ years of experience in Computer Science or Information Technology

At least 3+ years in Enterprise Software Application Support/ Integrations

Strong technical knowledge of enterprise software application development and enterprise application integrations 

Hands on experience troubleshooting technical issues on Workday platform end-to-end.

If your skill set matches the above requirement, please email us your latest resume in word format with the following details (Applications without the following information will not be pursued): 

Full Legal Name:

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Hourly Rate: 

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Telephonic Interview:

Face to Face Interview:

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