Customer Success Specialist

What’s the job?  Customer Success Specialist

What you’ll do on the job:

• Manage Client Portfolios
• Analyse Customer Data and improve customer experience
• Sustain business growth and profitability by maximising value
• Minimise customer churn
• Handle and resolve customer requests
• Highly organised and able to multi-task
• Self-driven and proactive in nature
• knowledge of customer success process

Who’ll be a good fit:

• Experience working with a CRM
• Ability to deliver engaging presentations
• Attention to details and good problem-solving skills
• Excellent Interpersonal skills
• Excellent written and verbal communication 

Perks: 

• Collaborative and fun team.
• Flat organizational structure.
• Rewards and recognition.
• Health care benefits.
• Upskill allowance.
• Located at the heart of the city with world class infrastructure