Fleet IT Technical Engineer

Role: Fleet IT Technical Engineer

Location : Aberdeen, UK

Job Type : Permanent

Job Description
 

• The Fleet IT Technical Engineer is a technical and practical role working in an outsourced environment to provide IT technical knowledge and practical infrastructure delivery of IT services to our client’s fleet of vessels globally located.
• IT services on vessels broadly includes the disciplines of servers, storage, backups, network, power/UPS, desktop. It is expected that the individual will have a niche skill from one of these areas but be competent in most other and have an appreciation of interdependencies of services.
• There is a practical aspect to this role where the individual will be required to deliver work end to end which will include racking, connection and configuration.
• There is a requirement to undertake adhoc vessel visits as part of project delivery – therefore flexibility to travel is key. This is primarily an office/workshop based position based in Aberdeen.
• Key Requirements
• Build, configure and Deliver to a defined design specification from the disciplines mentioned above.
• Work with Fleet IT Team Manager & Project Manager to provide technical project delivery.
• Proactive problem management in conjunction with support teams, for issues or outages relating to supported business as usual services in line with service criticality expectations.
• Contribute to technical design for new and upgraded Fleet IT solutions, working closely with IT Architecture teams on defining and applying technology standards in vessel environment.
• Complete standardised technical documentation.
• Define projects requirements. Working together with our client and stakeholders in business areas to ensure projects are delivered successfully.
• Keep up to date with industry standards and developments.
   

KEY RELATIONSHIPS/ STAKEHOLDERS
 

• Global IT Architects
• Applications vendors
• Client Subcontractors
• Client Business Areas
• Vessel Marine Crew
   

Professional Qualifications / Experience
 

• IT degree level education or equivalent experience
• Relevant experience of IT infrastructure, server, cloud, network, communication architectures and applications.
• Knowledge of industry standards and current technology trends.
• Understanding of IT operational risk management, project delivery and service methodologies (e.g. ITIL, ISO).
   

PERSON SPECIFICATION
 

• Proven IT projects implementation skills.
• Excellent communication both verbal and written with strong team player mindset and an ability to foster good professional relationships with client and project stakeholders.
• Ability to work under pressure, meet tight deadlines with a pragmatic and flexible approach.
• Enthusiastic, energetic and self-motivated.
• Able to work with minimal supervision and take responsibility for moving projects and work forward.
• Ability and flexibility to travel – sometimes at short notice.