Sr. Business Analyst

Educational Background

IT Graduate or an MBA in IT stream.

Language Skills Required

Fluency in verbal and written English communication skills is a must.

Required Skills & Experience

6-8 years of Experience with 4-5 years as a BA
Done the Requirement Gathering in at least 2 Major Projects
Outstanding verbal, presentation, and written communication skills
Excellent Client Interfacing Skills
Prior experience of resolving day to day operational issues / challenges in a service-based software firm
Highly Level of commitment, accountability & self-driven
International client handling exposure

Highly Inquisitive/Curious

Ability to ask right question
Ability to relate to Customer's Business Vision

Exceptional Drafting Skills & Prior Experience Of Drafting Following

Project Vision Document
Business Requirement Document (BRD) 
Functional Requirement Specifications (FRS)
System Requirement Specification (SRS)
User Stories
Test Cases
Experienced in Demo and UAT sessions with clients: at least 1 year

Good To Have Skills

Handling Big-data (Data Analytics) related projects
Experience of SaaS Applications
Worked in B2B model, Agile Methodologies
Experience as a Scrum Master
Exposure to project management tools / similar to JIRA, Trello

Key Responsibilities Areas

Serve as a liaison between customer and technology staff in order to align technology solutions with business needs and long-term strategy
Analysing the design of technical systems and business models.
Understand and communicate customer requirements to create the statement of work
Uses independent judgment to assess client needs, troubleshoot problems, and resolve issues.
Analyse data continuously, including complex and tech. related issues, and present intelligent data to customer for improved decision making
Communicates effectively, oral and written to identify and document necessary information
Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction
Work with the client and IT staff to identify the relationships, dependencies, and impacts of neighbouring business functions
Support QA testing to ensure bug / error free release
Understanding strategic business needs and plans for growth
Grasp and clearly convey customer business objectives across teams
Adherence to quality and defined process required to perform effectively
Producing reports on application development and implementation.
Stay updated with technology trends including agile project management theory and requirements.